Privacy Policy

We collect information you provide directly when you submit an enquiry, request a proposal, or contact us:

• Name, business email address, and phone number
• Company name, role, and industry
• Event or trip preferences, dates, group size, and budget range
• Any additional details you include in your message

We also collect standard usage data through analytics: pages visited, time on site, referral source, and device/browser type. This data is aggregated and not linked to your identity unless you have also submitted a contact form.

Your information is used to:

• Respond to your enquiry or proposal request
• Plan, coordinate, and deliver MICE events and travel itineraries
• Send relevant service updates, confirmations, and follow-ups
• Improve our website, services, and client experience
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Delivering an event or trip requires sharing certain details with trusted third-party suppliers, which may include:

• Venues, hotels, and accommodation providers
• Airlines and ground transportation companies
• Local destination management companies (DMCs)
• Audio-visual, catering, and production vendors

We share only the minimum information required to fulfil your booking. All suppliers we work with are bound by their own data protection policies and contractual obligations to protect your data.

We retain your information for as long as necessary to provide our services, maintain accurate business records, and comply with applicable legal obligations (typically 7 years for financial records). Enquiry and proposal data that did not convert to a booking is deleted after 24 months. You may request earlier deletion at any time by contacting us.

Depending on your location, you may have the right to:

• Access a copy of the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data ("right to erasure")
• Object to or restrict how we process your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, email us at [email protected] with the subject line "Data Request". We will respond within 30 days.

For questions, concerns, or requests related to this Privacy Policy, please contact us at [email protected]. You may also write to us at: EKNOS, 507, 5th Floor, DLF City Court, Gurugram, Haryana 122002, India.